Frequently Asks -Amazon Workspaces | AWS

Q: What is Amazon Workspaces?

A: Amazon Workspaces is a managed and secure cloud -based desktop service. With Amazon Workspaces, you can set up Windows or Linux desktops in a few minutes, and quickly scale to provide desktops to many employees around the world. Only the Workspaces you launch can be paid on a monthly basis or time unit, reducing costs compared to conventional desktops and on -premises Virtual Desktop Infrastructure (VDI) solutions. Amazon Workspaces reduces the complexity of stock, OS version, patch, and VDI management. This simplifies the desktop. At Amazon Workspaces, users can access the quick and responsive desktops selected by the user from the supported devices when needed from anywhere.

Q: What is Amazon Workspace?

A: Amazon Workspace is a cloud -based virtual desktop and can be used as a substitute for a conventional desktop.Workspace is bundled with computing resources, storage capacity, and software applications, allowing you to do your daily work in the same way as using a conventional desktop.

Q: How do I connect to Amazon Workspace?

A: You can connect to WorkSpace using a free Amazon Workspaces client application on a support target device such as Windows and Mac computers, iPads, Android tablets, Android compatible Chrome OS devices.Alternatively, you can connect from Chrome and Firefox web browsers.The user connects using the authentication information set by the administrator.If you choose to integrate Amazon Workspaces with an existing Active Directory domain, connect using existing Active Directory authentication information.Once you connect to Workspace, you can do all normal tasks, just as you do with a desktop computer.

Q: How can I start using Amazon Workspaces?

A: AWS account is required to start using Amazon Workspaces. With this account, you can sign in to the AWS Management Console and quickly run the Amazon Workspaces business used by users in the organization. To provide Amazon Workspace, first select the user from the directory. Next, select Amazon Workspaces bundle for users. Amazon Workspaces bundle specifies the required resources, executed desktop operating systems, and software applications to be packaged in advance. Finally, select the execution mode of Amazon Workspace. Select Alwayson if you wish to claim on a monthly basis, and Autostop if you wish to request on an hourly basis. When Workspaces is provided, you will receive an email with the connection procedure to Workspace. You can use the same process to provide multiple Workspaces at the same time.

Q: Which Amazon Workspaces bundle can be used?

A: Click here for the latest information about Amazon Workspaces bundles.

Q: Which streaming protocol is supported by Amazon Workspaces?

A: Amazon Workspaces supports two protocols, PCOIP and Workspaces Streaming Protocol (WSP).Users are specific protocols, such as the type of device that users access Workspaces, the operating system installed in the Workspaces, the network conditions facing the user, the two -way video and the support of the smart card in the WSP.It depends on several factors, such as whether you need a unique function that can be used.For more information, see the Amazon Workspaces protocol in the Amazon Workspaces administrator guide.

Q: Which operating system can be used in Amazon Workspaces?

A: Amazon Workspaces provides Amazon Linux Workspaces or Windows 10 desktop experience built on Amazon Linux 2 LTS.You can select whether to run Windows 10 desktop Equipality on Windows Server 2016 or on Windows Server 2019.If your organization is used by your organization, you can use the Windows 10 Enterprise operating system on Amazon Workspaces.

Q: In Amazon Linux Workspaces and Windows Amazon Workspaces, what is the root volume and user volume mapped?

A: In Amazon Linux Workspaces, the root volume is mapped to / Home.

In Windows, the root volume is mapped to C: drive, and the user volume is mapped to D: drive.

Q: Can I move the user from Amazon Workspaces Windows 7 bundles to Windows 10 bundles?

A: はい。WorkSpaces 移行により、ユーザーボリュームデータを保持したまま、新しいバンドルまたはコンピューティングタイプへの WorkSpaces 移行が可能になります。移行操作を実行して、ユーザーを Windows 10 デスクトップエクスペリエンスに移行できます。開始するには、Amazon WorkSpaces コンソールに移動して WorkSpace を選択し、[Action] > [Migrate WorkSpaces] をクリックして、Windows 10 デスクトップエクスペリエンスのターゲットバンドルを選択します。

Q: How can the user start using Amazon Workspace after Project?

A: When the Amazon Workspaces is provided, the user will receive an e -mail that describes the necessary Workspaces client and instructions on how to connect to Workspace.If you do not integrate with the existing Active Directory, the user can set the password when you first connect to her Workspace.If you use her AWS Directory Services AD Connection to integrate the existing Active Directory domain, the user uses your normal Active Directory authentication information.

Q: What do you need to use Amazon Workspace?

A: You need an Amazon Workspace and a broadband Internet connection for the user.To access Workspace with an Amazon WorkspaceS client application, supported client devices (PCs, Mac, Linux, iPad, Android tablet, Android compatible Chrome OS devices), TCP port 452 and PCOIP 4172 and PCOIP for 4172 and PCOIP, and PCOIP.Or, or an Internet connection with UDP port 4172 for PCOIP or 4195 for WSP.

Q: If the user connects to Amazon Workspace, can I change it to my favorite settings?

A: Administrators control the content that users can personally set in Workspace.By default, users can change her Workspaces wallpaper, icons, shortcuts, etc. to her favorite settings.The settings are saved and maintained until the user changes.When an administrator locks down her Workspaces using tools such as her Group Policy, the personal setting of Workspaces is limited.

Q: Can the user install the application on Amazon Workspace?

A: By default, the user is set as a local administrator for your Workspaces.Administrators can change this setting.You can also limit whether you can allow users to install applications by technology such as GROUP POLICY.

Q: Is Amazon Workspaces permanent?

A: Yes.Each Workspace is executed in the individual instance of the user assigned.Applications, user documents, and settings are permanent.

Q: Does the user need an AWS account?

A: No.Only Workspace provisioning requires AWS accounts.All you need to connect to her Workspace is the only information listed in the invitation email sent during the WorkSpace provisioning.

Q: Does it work without any problems even if you are quite far away from a region with your Amazon Workspace?

A: If Amazon Workspaces is more than 2000 miles away from the current usable region, you may feel the response to the service that can be used.To check the performance most easily, use the Amazon Workspaces connection health check website.For details on availability by region of Amazon Workspaces service, you can also refer to the product and service list (by region) page.

Q: Can I use a public API set on Amazon Workspaces?

A: Yes.There is a public API for the creation and management of Amazon Workspaces in a program.API is available via AWS CLI and SDK.For more information about APIs, see the documentation.

Q: In the Amazon Workspaces API, is AWS CloudTrail recorded?

A: Yes.The action that runs on Amazon Workspaces using the Workspaces API is recorded in the CloudTrail audit log.

Q: Does the Amazon Workspaces API support resource permission?

A: Yes.You can specify which Amazon Workspaces resources can be performed.For more information, see the documentation.

Q: Is it necessary to use the AWS Management Console to start using Amazon Workspaces?

A: To start using Amazon Workspaces, you need to register the Workspaces service directory directly.Register the WORKSPACES service directory from the AWS Management Console or Amazon Workspaces API.Then create and manage Workspaces.

Q: Is it possible to deploy Workspaces to AWS GovCloud (USA) region?

A: Yes.Workspaces can be deployed to the AWS GOVCLOUD (western United States) region to conform to the requirements of the US Federation, State, and Government.Click here for details on AWS GOVCLOUD (USA) region.

Q: Is it possible to get support for Onboard for details of Amazon Workspaces?

A: Yes, Amazon Workspaces Specialists will answer questions and provide support.If you contact us, we will contact you within one business day and explain how AWS will help your organization.